COVID- 19 Pandemic Update
In these uncertain times, due to COVID-19, we have made a few changes to our terms and conditions. We understand this must be a really difficult time for all our clients and clients that are looking to book for future dates.
1. Your deposit is safe with us - although our deposit is non-refundable, we will hold your deposit and happily re-arrange your date within 12 months (from your current booked date).
2. If you are choosing to re-arrange your date, your deposit will remain with us. A new date will be agreed.
3. If you are choosing to re-arrange, it is your responsibility to check our availability before confirming your dates.
4. Under the circumstance that we are not available for your re-arranged dates, we will be willing to return 50% of the deposit.
5. If you are deciding to cancel without re-arranging dates with us, in this case, your deposit is non-refundable.
Rest assured, we are looking for the best possible way to deal with our clients. After a long time of thinking of the fairest way to deal with this; these are the terms we have come up with.
At this moment in time, our terms are non-negotiable. Due to the uncertainty of the upcoming months, these terms and conditions are subject to change at any time. We will notify you of any important changes.
We hope you understand our position as this is a difficult time for businesses and clients. Most importantly, we hope you and your family are well. Please stay safe and look after one another. We sincerely hope everything goes to plan for you Insha'allah.
بارَكَ اللّهُ لَك، وَبارَكَ عَلَـيْك، وَجَمَعَ بَيْـنَكُما في خَـيْر
"May Allah bless you and shower His blessings on you and Allah unite you both in goodness."
If you have any queries, please get in touch with us and we will be happy to resolve any issues you may have. Thanks, The Selfie Team.
PLEASE READ BELOW, OUR STANDARD TERMS & CONDITIONS STILL APPLY
Terms & Conditions
When booking The Selfie Booth. We have a few terms and conditions you must agree to.
1. Deposits, Cancellations & Prices
1.1 Deposit of £50 must be paid in order to secure your date.
1.2 Dates are only reserved by payment of the deposit.
1.3 Cancellations must be made prior to 30 days or will result in requiring 50% of the total balance to be paid to us.
1.4 In the event of cancelling prior to 30 days before the event, the deposit is non-refundable.
1.5 Advertised prices are subject to change without prior notification.
2. Venue & Hire Time
2.1 Please ensure you have obtained permission from the venue for The Selfie Booth.
2.2 Hired equipment will be set up in one location only as agreed on arrival and will not be moved once set up. Please ensure there is sufficient space at your venue to set up the photo booth. (We require 8FT x 8FT for The Selfie Booth & a table for your guest book provided by the venue).
2.3 Our Selfie Booth will run for the agreed time. If you feel like you require us longer during the event, additional hours are charged at £50 per hour.
2.4 Please inform us of any circumstances that would make setting the booth up more demanding, including going upstairs, long distances from unloading area to venue etc.
2.5 In the event that The Selfie Booth is not ready to commence at the agreed time due to our fault, then we will still give you the agreed hire period by extending the finishing time of the hire.
2.6 In the event that the hire does not start at the agreed time, as setup has been delayed due to any unforeseen circumstances that are no fault of The Selfie Booth, then the hire will still end as per the agreed time.
3. Extra Terms & Conditions
3.1 At events we usually post pictures of the venue, our setup, bride and grooms and occasionally guests to our Instagram Stories (these are up for 24 hours). If you have an issue with any of these please let us know beforehand.
Terms & Conditions are subject to change, you will be notified if there are any important changes.
If you have any questions please feel free to contact us at any time.
Thank You, The Selfie Booth Management.